Vicki Spencer
About Vicki Spencer
Vicki Spencer serves as the Vice President of eCommerce at Signet Jewelers, where she has worked since 2014. With previous experience as VP of eCommerce at Zale Corporation, she plays a crucial role in digital strategy and manages multiple webstores.
Work at Signet Jewelers
Vicki Spencer has served as the Vice President of E-Commerce at Signet Jewelers since 2014. In this role, she has been instrumental in developing the company's digital strategy and managing multiple webstores. Her responsibilities include profit and loss accountability for these online platforms, ensuring they meet financial performance targets. Spencer's leadership in e-commerce has contributed to the overall growth of Signet Jewelers within the competitive jewelry market.
Previous Experience at Zale Corporation
Before joining Signet Jewelers, Vicki Spencer worked at Zale Corporation as the Vice President of E-Commerce from 2002 to 2014. During her 12 years with Zale, she honed her skills in online retail management and digital strategy development. This experience laid the foundation for her subsequent role at Signet, where she continues to leverage her extensive background in e-commerce.
Digital Strategy Development
At Signet Jewelers, Vicki Spencer is part of a cross-organizational team that focuses on crafting the company's digital strategy. This initiative aims to enhance the online shopping experience and improve overall business performance. Spencer's involvement in this strategic planning process underscores her commitment to integrating e-commerce with broader business objectives.
E-Commerce Platform Management
Vicki Spencer acts as the business lead for insourcing the e-commerce platform at Signet Jewelers. This includes overseeing the implementation and management of supporting services such as the Order Management System (OMS) and Product Information Management (PIM). Her role is critical in ensuring that these systems operate efficiently and effectively support the company's online sales efforts.
Operational Efficiency and Best Practices
In her current role, Vicki Spencer is involved in identifying and supporting synergies that enhance best practices within the e-commerce division. She focuses on improving operational efficiency and achieving cost savings, which are essential for maintaining competitiveness in the e-commerce landscape. Her strategic insights contribute to the ongoing optimization of Signet Jewelers' online operations.