Andre Gomes
About Andre Gomes
Andre Gomes is a Customer Success Manager for Latin America at Sinch, with a diverse background in customer support and operations across various companies. He has a passion for photography, culinary experimentation, and is currently learning French and Python programming.
Work at Sinch
Andre Gomes has been employed at Sinch as a Customer Success Manager for the Latin American region since 2023. In this role, he is responsible for ensuring customer satisfaction and success, leveraging his extensive experience in customer support and operations. His current position allows him to utilize his skills in managing client relationships and enhancing service delivery.
Previous Experience in Customer Support
Prior to joining Sinch, Andre Gomes worked at SmartKargo in various roles from 2020 to 2023. He started as a LatAm Customer Support Analyst, later advancing to Global Customer Support Analyst and Global Operations Analyst. His tenure at SmartKargo spanned over two years, during which he developed a strong foundation in customer service and operational efficiency.
Background in Hospitality
Andre Gomes has a background in the hospitality industry, having worked at Intercity Hotels as an International Hoster from 2014 to 2016 and as Front Desk Head at Atlantica Hospitality International from 2016 to 2017. These roles provided him with valuable experience in customer relations and service management in a fast-paced environment.
Education and Skills Development
Andre Gomes is currently enhancing his skill set by learning the French language and exploring Python programming. His commitment to continuous learning reflects his dedication to personal and professional growth. Additionally, he practices Muay Thai, which contributes to his discipline and focus.
Personal Interests
Outside of his professional life, Andre Gomes has a passion for photography, capturing moments that spark his curiosity. He also enjoys culinary activities, particularly experimenting with burger recipes and sampling ales. These interests highlight his creative side and enthusiasm for diverse experiences.