Valmir C. Medeiros

Software Developer Analyst | Chatbot Developer @ Sinch

About Valmir C. Medeiros

Valmir C. Medeiros is a Software Developer Analyst and Chatbot Developer at Sinch since 2021, with a background in technical support and systems analysis at various companies including Intelbras and RM Telecom.

Work at Sinch

Valmir C. Medeiros has been employed at Sinch since 2021, where he holds the position of Software Developer Analyst and Chatbot Developer. In this role, he focuses on developing chatbot solutions, contributing to the enhancement of communication technologies. His experience at Sinch spans over three years, during which he has engaged in various projects aimed at improving user interaction through automated systems.

Previous Experience in Technical Support

Prior to his current role, Valmir worked at Intelbras in various capacities. He served as an Analista de suporte técnico from 2016 to 2018 and again for a brief period in 2015. His responsibilities included providing technical assistance and support to clients. Additionally, he worked as an Analista de Capacitação em Redes from 2018 to 2020, where he focused on training and development related to network technologies.

Career in Telecommunications

Valmir's career in telecommunications began at RM Telecom, where he worked as an Analista de suporte técnico em ADSL from 2010 to 2011. He later joined TIVIT as Atendimento ao cliente from 2011 to 2013, enhancing his customer service skills. His experience also includes a role as Assistente de TI at Audaces from 2014 to 2015, where he supported IT operations.

Education and Expertise

Valmir studied at IFSC - Instituto Federal de Santa Catarina, where he earned a degree in Tecnologia em Telecomunicações, achieving a Curso Superior de Tecnologia (CST) in Sistemas de Telecomunicações. This educational background has equipped him with the necessary skills and knowledge to excel in his roles within the telecommunications and software development sectors.

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