Yusuf Rupawala
About Yusuf Rupawala
Yusuf Rupawala is a Sales Engineer at Sinch, where he has worked since 2022. He holds a Bachelor of Science in Information Technology from Mumbai University and has extensive experience in account management and customer onboarding.
Work at Sinch
Yusuf Rupawala has been employed at Sinch as a Sales Engineer since 2022. In this role, he operates remotely from Mumbai, Maharashtra, India. His responsibilities include onboarding customers to Cpaas products, providing detailed product demonstrations, and managing the sales bid process by responding to Requests for Information (RFI) and Requests for Proposal (RFP). Prior to his current position, he served as a Senior Support Account Manager at Sinch from 2020 to 2022, where he was recognized as a trusted advisor by the Sales team and acted as an escalation point for high-priority issues.
Education and Expertise
Yusuf Rupawala holds a Bachelor of Science degree in Information Technology from Mumbai University, where he studied from 2006 to 2009. He also attended National College, studying Information Technology from 2001 to 2003. His educational background provides a strong foundation for his expertise in messaging protocols, including SMTP, SMPP, HTTP, Peer 2 Peer (P2P), MMS, and SS7 messaging. He keeps abreast of market trends and competitor landscapes to enhance his sales strategies.
Background
Before joining Sinch, Yusuf Rupawala accumulated extensive experience in account management. He worked at Concentrix as a Specialist Account Manager for eight years, from 2011 to 2019, in the Mumbai Metropolitan Region. He also held the position of Senior Support Account Manager at SAP Labs India for one year, from 2019 to 2020. His diverse background in support and account management has equipped him with the skills to lead successful projects and foster team building.
Achievements
Yusuf Rupawala has a proven track record of leading successful projects and fostering team building throughout his career. He serves as a liaison between clients and Product Managers, effectively relaying feedback on product requirements. His role as a trusted advisor to the Sales team highlights his ability to provide expert guidance and support, contributing to the overall success of the teams he has been part of.