Yasmin Dahan Torovitz
About Yasmin Dahan Torovitz
Yasmin Dahan Torovitz serves as the Head of Support at Singular, a position she has held since 2022. She has a background in customer support and management, with previous roles at Singular and Arel.
Current Role at Singular
Yasmin Dahan Torovitz serves as the Head of Support at Singular, a position she has held since 2022. In this role, she oversees the support team, ensuring that customer inquiries and issues are addressed efficiently. Her leadership focuses on enhancing customer satisfaction and streamlining support processes.
Previous Experience at Singular
Before becoming Head of Support, Yasmin worked at Singular as a Tier 2 Support Engineer from 2016 to 2019. During her three years in this role, she developed expertise in technical support and customer service, contributing to the resolution of complex issues faced by clients.
Customer Support Background
Yasmin has a solid foundation in customer support, having worked at Arel from 2000 to 2006. Her six years in this position equipped her with valuable skills in managing customer relationships and addressing support needs effectively.
Educational Background
Yasmin studied at Ginsburg in Yavne and completed her high school education with a focus on architecture. She furthered her education at Open University in Israel, where she earned a B.A. in Management and Social Sciences. This academic background supports her roles in management and customer support.
Career Progression
Yasmin's career in support began at Arel, followed by her tenure at Singular, where she transitioned from Tier 2 Support Engineer to Head of Tier 2 Support in 2019. Her progression reflects her commitment to professional development and her ability to adapt to evolving roles within the organization.