Bernie Chan
About Bernie Chan
Bernie Chan is a Service Desk Analyst at Siteminder, where he has worked since 2015. He previously served as a Customer Service Representative at Coles from 2012 to 2015 and studied at Macquarie University.
Work at SiteMinder
Bernie Chan has been employed at SiteMinder since 2015, serving as a Service Desk Analyst. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their inquiries and issues are addressed efficiently. Over the past nine years, he has developed a strong understanding of the company's products and services, contributing to the overall customer experience.
Previous Experience at Coles
Before joining SiteMinder, Bernie Chan worked at Coles as a Customer Service Representative from 2012 to 2015. During his three years at Coles, he focused on delivering quality customer service, assisting customers with their needs, and resolving any issues that arose. This experience helped him build foundational skills in customer interaction and support.
Education at Macquarie University
Bernie Chan studied at Macquarie University, where he gained knowledge and skills relevant to his career. The education he received has contributed to his professional development, particularly in areas related to customer service and technical support.