Chai Krasaesom
About Chai Krasaesom
Chai Krasaesom is a Service Desk Analyst with extensive experience in the airline industry, having worked for Turkish Airlines and Air France. He holds a master's degree from Western Sydney University and has pursued various studies in hotel and tourism management.
Current Role at SiteMinder
Chai Krasaesom has been employed at SiteMinder as a Service Desk Analyst since 2016. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient operation of services. His experience in customer service and technical support contributes to the effective resolution of client inquiries and issues.
Previous Experience in the Aviation Industry
Before joining SiteMinder, Chai Krasaesom worked in the aviation sector. He served as a Ticketing and Reservations Agent at Turkish Airlines from 2002 to 2006, gaining four years of experience in customer service and ticketing operations. He later worked at Air France as a Sales and Service Centre Agent from 2014 to 2016, where he continued to develop his skills in client relations and service delivery.
Educational Background
Chai Krasaesom has a diverse educational background in hospitality and management. He studied at the International Hotel and Tourism Industry Management School for one year from 1999 to 2000. He later pursued higher education at the University of Technology Sydney, where he completed a Bachelor's degree from 2010 to 2011. He furthered his studies at TAFE NSW - Sydney Institute from 2008 to 2009 and achieved a Master's degree from Western Sydney University from 2012 to 2013.