Chris Malherbe
About Chris Malherbe
Chris Malherbe is a Software Engineering Manager with extensive experience in improving developer experience and leading technical teams. Currently at SiteMinder, he has successfully driven product development and implemented strategic technology projects to enhance system performance.
Work at SiteMinder
Chris Malherbe has been employed at SiteMinder since 2019, initially serving as Technical Team Lead and transitioning to Software Engineering Manager in 2021. In his current role, he manages a hybrid team and has led an organization-wide internal program aimed at enhancing developer experience by creating tools for 200 internal engineers. He has also established a metrics-based approach to increase Gross Merchandise Value (GMV) through conversion rate optimization, performance improvements, and user experience enhancements. Additionally, he played a key role in the development of the Multi-Property product, which now supports a customer base generating $60 million in Annual Recurring Revenue (ARR).
Previous Experience
Before joining SiteMinder, Chris Malherbe worked at Entelect as a Senior Software Engineer from 2015 to 2016 in Johannesburg, South Africa. He also served as a Software Engineer at Eskom Holdings SOC Ltd from 2012 to 2013 in Klerksdorp, South Africa. During his tenure at Eskom, he contributed to architecture refinements that improved system performance and observability after product launches. His experience at Entelect further solidified his technical skills and understanding of software development processes.
Education and Expertise
Chris Malherbe studied at North-West University / Noordwes-Universiteit, where he earned a Bachelor of Engineering (B.Eng.) in Computer Engineering from 2009 to 2012. He also obtained a Bachelor's Degree in Electrical and Electronics Engineering during the same period. His educational background provides a strong foundation in engineering principles, which he applies in his current role in software development and management.
Achievements in Software Engineering
In his role as Software Engineering Manager at SiteMinder, Chris Malherbe has implemented a strategic technology modernization project that led to a 70% reduction in production incidents. He has also driven architecture refinements that enhanced system performance and observability. Furthermore, he has successfully hired and established a portfolio of five hybrid teams, which have been recognized by the Executive Leadership Team (ELT) for their effectiveness.