Tara Monika
About Tara Monika
Tara Monika is an Escalation Specialist currently working at SiteMinder in Australia. She has a background in event management and has held various roles in the hospitality industry, including positions at Hyatt Regency Sydney and Four Seasons Hotels and Resorts.
Current Role at SiteMinder
Tara Monika currently serves as an Escalation Specialist at SiteMinder, a position she has held since 2021. In this role, she is responsible for managing and resolving complex customer issues, ensuring a high level of service and satisfaction. Her experience in the hospitality industry contributes to her ability to address escalated concerns effectively.
Previous Experience in Hospitality
Tara Monika has extensive experience in the hospitality sector. She worked at Hyatt Regency Sydney as an Event Services Assistant Manager from 2016 to 2017. Prior to that, she held various roles at Four Seasons Hotels and Resorts, including Conference and Banqueting Senior from 2014 to 2015. Additionally, she served as Assistant Banquet Manager and Banquet Supervisor at Four Points by Sheraton in 2016.
Educational Background in Event Management
Tara Monika studied Event Management at Hunter TAFE from 2013 to 2014. This educational background provided her with foundational knowledge and skills applicable to her roles in event services and hospitality management.
Career Progression at SiteMinder
Before her current position as Escalation Specialist, Tara Monika worked at SiteMinder as a Service Desk Analyst from 2019 to 2021. This role involved providing technical support and assistance to customers, which laid the groundwork for her advancement within the company.
Roles at Hyatt Regency Sydney
During her tenure at Hyatt Regency Sydney, Tara Monika held multiple positions. She was the Assistant Manager Front Office from 2017 to 2019, where she managed front office operations. Her earlier role as Event Services Assistant Manager from 2016 to 2017 involved overseeing event planning and execution.