Alejandra Ruiz
About Alejandra Ruiz
Alejandra Ruiz is a Senior Pod Agent at Skillz Inc., a position she has held since 2021. She has a diverse background in player support and various roles in the hospitality industry, along with an Associate's Degree in Computing and Information Technology.
Work at Skillz
Alejandra Ruiz has been employed at Skillz Inc. since 2021, currently holding the position of Senior Pod Agent. In this role, she has contributed to the company's player support initiatives for three years. Prior to her current position, she worked as a Player Support representative at Skillz for eight months in 2021.
Previous Experience in the Gaming Industry
Before joining Skillz, Alejandra Ruiz gained extensive experience in the gaming industry while working at Diamond Resorts™. Her roles included Collections Specialist from 2019 to 2021, Yield Management Owner Services from 2017 to 2018, and Title Operations Coordinator from 2018 to 2019. This diverse experience provided her with a strong foundation in customer service and operational management.
Internship Experience
Alejandra Ruiz completed an internship at the Clark County Regional Justice Center from 2012 to 2013, where she worked as an Accounting Intern for ten months. This role allowed her to develop skills in accounting practices and gain insights into the operational aspects of a governmental organization.
Education and Expertise
Alejandra Ruiz studied at the College of Southern Nevada, where she earned an Associate’s Degree in Computing and Information Technology with an emphasis on Cyber & Network Security. Her studies spanned from 2017 to 2020, equipping her with technical knowledge relevant to her career.
Career Progression at Diamond Resorts
Alejandra Ruiz held multiple positions at Diamond Resorts™ from 2014 to 2021. She served as a Portfolio Specialist for three years in the Las Vegas, Nevada area, and also worked as a Collections Specialist and Yield Management Owner Services. Her varied roles contributed to her understanding of customer relations and operational efficiency.