Lindiwe Mkoko
About Lindiwe Mkoko
Lindiwe Mkoko is a Customer Success Manager at Skynamo, a mobile sales application, based in Atlanta, Georgia. With extensive experience in customer service and project management, she has worked in various roles across multiple companies since the early 2000s.
Current Role at Skynamo
Lindiwe Mkoko serves as the Customer Success Manager at Skynamo, a mobile sales application, since 2019. Based in Atlanta, Georgia, she has been instrumental in enhancing customer experiences and ensuring successful product adoption. Her role involves working closely with clients to address their needs and optimize the use of Skynamo's services.
Previous Work Experience
Before joining Skynamo, Lindiwe held several positions in customer service and technical support. She worked at Woolworths in various roles, including Sales Consultant, Customer Service for Online Shopping, and Operations Team Manager for the Woolworths Loyalty Programme. Additionally, she served as a Client Service Liaison at Cape Union Mart and gained technical experience at Vodacom and Telkom.
Education and Qualifications
Lindiwe studied at Cape Peninsula University of Technology, where she completed a Bachelor of Technology in Project Management from 2012 to 2015. She also pursued studies in Management from 2009 to 2013 at the same institution. Her educational background supports her expertise in customer success and project management.
Career Development
Lindiwe's career spans various roles in customer service and project management. She has worked at Mobile Processing Solutions as a Project Manager since 2017, where she oversees project execution and client relations. Her diverse experience across multiple industries has equipped her with a comprehensive skill set relevant to her current position.