Cooper Dauer
About Cooper Dauer
Cooper Dauer is a Customer Success Manager with a diverse background in service transition and consulting, having worked at companies such as FireEye, Mandiant, and SlashNext. He has accumulated significant experience in customer management and technical marketing over the years.
Current Role at SlashNext
Cooper Dauer serves as a Customer Success Manager at SlashNext, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful product implementation. His responsibilities include managing customer relationships and providing support to optimize the user experience.
Previous Experience at FireEye, Inc.
Cooper Dauer worked at FireEye, Inc. in multiple capacities. He was a Service Transition Manager from 2017 to 2018, where he managed the transition of services to clients. Prior to that, he served as a Technical Marketing Engineer for six months in 2015. His experience at FireEye contributed to his understanding of cybersecurity solutions.
Experience at Mandiant
Dauer was employed at Mandiant, which is now part of Google Cloud, as a Service Transition Manager from 2018 to 2021. In this role, he was responsible for overseeing the transition of services and ensuring that client needs were met effectively. His tenure at Mandiant enhanced his skills in service management.
Early Career at ROHEI Corporation
Cooper Dauer began his professional career at ROHEI Corporation as an Associate Consultant in 2013. His time at ROHEI lasted for two months in Singapore, where he gained initial experience in consulting and client engagement.
Education Background
Cooper Dauer was homeschooled from 1994 to 2012, completing an 18-year educational journey. This unique educational background provided him with a diverse learning experience and the ability to adapt to various learning environments.