Robin L. Mast
About Robin L. Mast
Robin L. Mast serves as the Restaurant Technology Manager for the POS Division at Slice, where he has worked since 2021. He possesses extensive experience in restaurant technology and customer success, having held various leadership roles in the industry.
Work at Slice
Robin L. Mast serves as the Restaurant Technology Manager in the POS Division at Slice, a role he has held since 2021. Based in the Los Angeles Metropolitan Area, he has contributed to the company's focus on enhancing restaurant technology solutions. His responsibilities include managing various aspects of point-of-sale systems, ensuring that customer needs are met effectively.
Previous Experience in Restaurant Technology
Prior to joining Slice, Robin worked at onedine as the Director of Customer Success and Implementations for four months in 2020. He also held the position of Regional Implementation Manager for the West Coast at Toast, Inc. from 2016 to 2019. His role at Cafe Gratitude as Director of IT from 2011 to 2012 further solidified his expertise in restaurant technology management.
Education and Expertise
Robin earned a Bachelor of Science degree in Network and System Administration from Silicon Valley University, where he studied from 2000 to 2003. His educational background supports his extensive expertise in SaaS, Windows, iOS, and Linux/Unix environments. This technical knowledge is crucial for his current role in managing restaurant technology.
Leadership and Team Management
Robin has a history of building and leading top-performing technical teams, both remotely and in the field. His leadership experience includes managing customer support and implementation operations at Spendgo and serving as a Technical Project Manager at Custom Business Solutions. His ability to understand and meet customer needs has been a key factor in his success.
Advisory Role and Community Engagement
Since 2021, Robin has been an Advisory Board Member for the Customer Experience Certificate Program at the University of California Santa Barbara. In this role, he contributes his insights and expertise to enhance the program, reflecting his commitment to community engagement and professional development.