Mindy Boyd
About Mindy Boyd
Mindy Boyd is a Customer Success Manager with a diverse background in technical support and system analysis, currently employed at SMA Technologies since 2022. She has previously held various roles at Fiserv and Samaritan Health Services, accumulating over two decades of experience in the technology and customer service sectors.
Current Role at SMA Technologies
Mindy Boyd serves as a Customer Success Manager at SMA Technologies, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and enhancing the overall client experience. Her responsibilities include managing customer relationships, addressing client needs, and facilitating the successful implementation of company solutions.
Previous Experience at Samaritan Health Services
Before joining SMA Technologies, Mindy worked at Samaritan Health Services as a System Analyst II from 2015 to 2019. During her four years in this role, she contributed to the analysis and improvement of healthcare systems, supporting operational efficiency within the organization located in the Corvallis, Oregon area.
Career at Fiserv
Mindy Boyd has extensive experience at Fiserv, where she held multiple positions over a decade. She began as a Senior Technical Support Analyst from 2000 to 2010, followed by roles as a Transition Support Manager/Release Coordinator and Service Partner IV from 2011 to 2021. Her work involved providing technical support, managing transitions, and coordinating releases, which contributed to the smooth operation of financial services.
Role at Oregon State Credit Union
Mindy worked as a Payment Systems Business Analyst at Oregon State Credit Union for a brief period in 2021. Her role involved analyzing payment systems to enhance functionality and improve user experience. Although her tenure was short, she contributed to the organization's efforts in optimizing payment processing.
Educational Background
Mindy Boyd completed her education at Jefferson High School. While specific details about further education are not provided, her high school education laid the foundation for her subsequent career in technology and customer support.