Smart Access
Smart Access offers a Unified Frontline Operations Platform that enhances performance and operational efficiency in the supply chain and logistics sectors, providing tools for managers and workers to improve execution, analysis, and skill-building.
Services
Smart Access offers a Unified Frontline Operations Platform that connects operational outcomes, helping manage the execution and analysis of performance and operational programs in one place. The platform provides tools for frontline managers to pinpoint and fix operating issues, offers 1:1 coaching and self-serve skill building for workers, and supports management with tools for custom performance observations. Additionally, it allows operations leaders to push role and location-specific updates to staff as needed.
Sector
Smart Access primarily serves the supply chain and logistics sectors. The platform is designed to streamline efficiencies in shipping, receiving, and safe work practices. By providing real-time worker visibility and data analytics at the individual performance level, the platform aids operations leaders in identifying gaps in frontline behavior to ensure continuous improvement.
Platform and Technology
The Smart Access platform works on Android, iOS, and RF devices and offers digital skill-building tools to ensure workers are completing the right actions. The tool's deployment takes only four weeks and includes robust features like real-time data analytics, actionable reports, and job-specific guidance to reduce process gaps and increase performance. It also supports operations leaders with customizable features for different use cases and continuous improvement summaries.
Certifications and Data Security
Smart Access holds several key certifications, including ISO 27001, SOC II, and CSA CAIQ 3.1, ensuring high standards in data security and operational management. The platform offers dependable storage and backups with cloud data stored in multiple locations globally. It employs robust encryption protocols and privacy controls to keep all data private and confidential.
Operational Benefits
Smart Access claims to enhance building performance by 12% while significantly reducing new hire training time by 64%. It also helps increase employee retention by 41%. The platform's analytical tools provide insights into skill gaps at various levels and help guide managers in delivering constructive feedback and developing managerial skills.