Abhishek Kumar
About Abhishek Kumar
Abhishek Kumar is an Associate Customer Care Engineer currently working at SmartBear in Bengaluru, Karnataka, India. He holds a postgraduate degree in Computer Science from Jain (Deemed-to-be University) and previously worked as a Customer Support Engineer at bigbasket.com.
Work at SmartBear Software
Abhishek Kumar currently holds the position of Associate Customer Care Engineer at SmartBear. He has been with the company since 2023 and is based in Bengaluru, Karnataka, India. In this role, he is responsible for providing technical support and assistance to customers, ensuring their needs are met effectively.
Education and Expertise
Abhishek Kumar pursued a Postgraduate Degree in Computer Science at Jain (Deemed-to-be University) from 2023 to 2025. Prior to this, he completed his Bachelor's degree in Computer Science at Bangalore University, studying from 2018 to 2021. His educational background equips him with a solid foundation in computer science principles and practices.
Previous Experience at bigbasket.com
Before joining SmartBear, Abhishek Kumar worked as a Customer Support Engineer at bigbasket.com from 2018 to 2019. During his tenure at bigbasket.com, he gained valuable experience in customer service and technical support, contributing to his skills in handling customer inquiries and resolving issues.
Career Timeline
Abhishek Kumar's career began with his role at bigbasket.com, where he worked for one year. Following this, he pursued his Bachelor's degree and subsequently his Postgraduate degree in Computer Science. In 2023, he transitioned to SmartBear, where he has continued to develop his career in customer care engineering.