Alexander Dominguez
About Alexander Dominguez
Alexander Dominguez is a Junior Quality Assurance Engineer at SmartBear, with prior experience at Apple and Ultimate Software. He holds an Associate of Science in Aviation Administration and a Bachelor of Science in Information Technology.
Work at SmartBear Software
Alexander Dominguez has been employed at SmartBear Software as a Junior Quality Assurance Engineer since 2019. In this role, he focuses on ensuring the quality of software products through various testing methodologies. His responsibilities include troubleshooting authentication communications and performing traffic analysis using tools such as Fiddler and SAML Tracer. He contributes to the implementation of the UltiPro Single Sign On (SSO) product by executing Microsoft SQL scripts and configuring federated trust in Microsoft ADFS.
Previous Experience at Apple
Before joining SmartBear, Alexander worked at Apple as a Back of House Specialist/Inventory from 2011 to 2016. During his five years at Apple, he was involved in inventory management and back-office operations, contributing to the efficiency of the store's operations. His experience at Apple provided him with a strong foundation in customer service and operational processes.
Experience at Ultimate Software
From 2016 to 2019, Alexander served as an UFSSO Implementation Consultant at Ultimate Software. In this position, he was responsible for implementing the UltiPro Single Sign On (SSO) product. He created scripts to automate repetitive tasks using Microsoft PowerShell, which included managing services and feeding files into scripts. His role involved close collaboration with clients to ensure successful implementation and integration of authentication protocols.
Education and Expertise
Alexander Dominguez studied Aviation Administration at Miami Dade College, where he earned an Associate of Science (A.S.) degree from 2009 to 2013. He furthered his education at Florida International University, obtaining a Bachelor of Science (B.S.) in Information Technology from 2013 to 2016. His academic background has equipped him with a solid understanding of both aviation and information technology, which he applies in his current role in quality assurance and client consultation.
Client Consultation and Technical Skills
In his current role, Alexander offers client consultation on identity provider market offerings and authentication protocols. He utilizes email correspondence and teleconferencing to communicate effectively with clients. His technical skills include troubleshooting authentication communications and performing traffic analysis, demonstrating his proficiency in using industry-standard tools like Fiddler and SAML Tracer.