Dev Shyam
About Dev Shyam
Dev Shyam serves as the Vice President of Product Management for AI/ML, SaaS, and E-commerce/Marketplaces at SmartBear, where he has worked since 2022. He has extensive experience in product management and innovation across various technology companies, including Kohl's, Accenture, and Oracle.
Work at SmartBear Software
Dev Shyam serves as the Vice President of Product Management for AI/ML, SaaS, and E-commerce/Marketplaces at SmartBear Software. He has held this position since 2022 in San Francisco, California. In this role, he leads the global product-led growth and cross-functional collaboration for SmartBear's AI/ML and Enterprise SaaS product portfolio. His responsibilities include driving partnerships with major cloud service providers such as AWS, Azure, and Atlassian Cloud Marketplaces, targeting an annual recurring revenue (ARR) growth of $40 million.
Previous Experience in Product Management
Before joining SmartBear, Dev Shyam worked at several notable companies in various product management roles. He was a Principal Consultant for New Products (SaaS, AI/ML) at Kohl's Digital Innovation Center from 2019 to 2020. He also served as Senior Director of Product Management at CDK Global from 2020 to 2021, focusing on Automotive AI/ML and SaaS. His experience includes a role as Director of Product Management at Oracle from 2015 to 2019, where he contributed to Cloud/SaaS and Marketplace initiatives.
Education and Expertise
Dev Shyam holds a Bachelor of Engineering in Electronics & Communication Engineering from the Indian Institute of Technology, Roorkee. He furthered his education by earning an MBA in Strategy and Finance from the USC Marshall School of Business from 2005 to 2007. His educational background provides a strong foundation for his expertise in product management, particularly in AI/ML and SaaS technologies.
Career Background in Technology
Dev Shyam has a diverse career background in technology and product management. He worked at Accenture as an Innovation Accelerator focusing on Automotive AI/ML, IoT, and SaaS from 2011 to 2014. His earlier experience includes roles at Microsoft as a Manager in UC/Collaboration Cloud from 2008 to 2011 and as a Project Manager at ILOG Consulting (now IBM) from 2007 to 2008. This extensive experience has equipped him with a comprehensive understanding of product development and market strategies.
Advisory Role and Contributions
In addition to his current role at SmartBear, Dev Shyam has been serving as an Advisor at a startup since 2016. This advisory position allows him to leverage his extensive experience in product management and technology to guide emerging businesses. His contributions focus on developing new AI/ML and SaaS capabilities across product portfolios, utilizing tools like AWS SageMaker and the Pragmatic framework.