Ben Downey
About Ben Downey
Ben Downey serves as the Chief Operating Officer at Smartrr, bringing extensive experience in operations and analytics from previous roles at BigCommerce and Amazon. He specializes in data-driven strategy and has a strong background in leading quantitative teams across various sectors.
Current Role at Smartrr
Ben Downey serves as the Chief Operating Officer at Smartrr, a position he has held since 2022. In this role, he oversees the company's operational strategies and ensures efficient execution of business objectives. His leadership is focused on enhancing organizational performance and driving growth within the company.
Previous Experience at BigCommerce
Downey has held multiple positions at BigCommerce, including Senior Director of Operations and Analytics, VP of Operations and Analytics, and VP of Revenue Operations. His tenure at BigCommerce spanned from 2018 to 2021, during which he contributed to various operational and analytical initiatives aimed at improving business performance.
Experience at Amazon
Ben Downey worked at Amazon in various roles, including Manager of Seller Insights and Pricing, Senior Product Manager for Analytics, and Pricing Product Manager. His experience at Amazon provided him with insights into pricing strategies and analytics, which he applied to enhance operational efficiency.
Educational Background
Downey earned a Bachelor of Science degree in Quantitative Economics from Miami University, where he studied from 2006 to 2009. This educational foundation has equipped him with the analytical skills necessary for his roles in operations and analytics across different organizations.
Expertise in Team Leadership
Ben Downey possesses extensive experience in leading high-performing quantitative teams. He specializes in data-driven strategy and organizational dynamics, focusing on cultivating performance cultures that emphasize accountability, collaboration, and integrity. His expertise spans various sectors, from large technology firms to smaller, high-growth companies.