Kristen Markert
About Kristen Markert
Kristen Markert is the Head of Agent Operations, leading a fully remote team managing North America-based agents for virtual receptionist and outreach services.
Kristen Markert Title
Kristen Markert holds the position of Head of Agent Operations. In this leadership role, she oversees the various aspects of agent operations, ensuring efficiency and productivity within the organization.
Managing North America-based Agents
Kristen Markert is responsible for managing a team of agents based in North America, providing virtual receptionist and outreach services. Her role involves coordinating and supervising agents to maintain high standards of service delivery.
Leading a Fully Remote Team
Kristen Markert leads a fully remote team that operates globally, stretching from New Zealand to Spain. This involves navigating different time zones and ensuring seamless communication and collaboration among team members.