Liz Brennan
About Liz Brennan
Liz Brennan is a support team member at Smith.ai, where she has worked since 2020. She has held various roles in communication and support across several organizations, including American Executive Centers and Ring.
Work at Smith.ai
Liz Brennan has been a member of the Support Team at Smith.ai since 2020. In her role, she contributes to providing virtual receptionist services, ensuring effective communication and support for clients. Her experience in this position spans four years, during which she has developed skills in customer service and technical support.
Previous Employment Experience
Prior to her current role, Liz Brennan held various positions that enhanced her expertise in communication and support. She worked as a Communication Coordinator at American Executive Centers for five months in 2017. Additionally, she served as a Webinar Production Specialist at Surgent CPE from 2015 to 2017, and as a Community Support Agent at Ring from 2017 to 2019. Her experience also includes roles at Drexel University as an IT Support Specialist and as a Human Resources Administrative Assistant at Swarthmore College.
Education and Expertise
Liz Brennan earned her Bachelor's degree in Media & Communication Studies and Theatre from Ursinus College, where she studied from 2005 to 2009. Her educational background has equipped her with a solid foundation in communication, which she applies in her professional roles. She also completed her high school education at the Academy of Notre Dame de Namur.
Background in Technical Support
Liz Brennan has a background in technical support, having worked as a Help Desk Student Worker at Ursinus College from 2005 to 2009 and as an IT Support Specialist at Drexel University in 2014. These roles provided her with hands-on experience in troubleshooting and assisting users with technical issues.
Career Development
Throughout her career, Liz Brennan has demonstrated a commitment to professional development. Her diverse roles in support and communication have allowed her to build a versatile skill set. She has engaged in various projects and initiatives that have contributed to her growth in the field of customer service and technical support.