Amairani Roman
About Amairani Roman
Amairani Roman is an Enterprise Customer Success Associate at Snappy, where she has worked since 2021. She has a background in project development, program planning, and policy research, with experience in various roles across the United States and abroad.
Work at Snappy
Amairani Roman has been employed at Snappy as an Enterprise Customer Success Associate since 2021. In this role, she focuses on ensuring customer satisfaction and success within the enterprise sector. Her responsibilities include managing customer relationships and providing support to enhance the overall client experience.
Previous Work Experience
Before joining Snappy, Amairani Roman held several positions that contributed to her professional development. She worked as a Client Service Associate at Guidepoint from 2020 to 2021, where she engaged with clients to provide consulting services. Additionally, she served as a Research Intern at Professional Program Insurance Brokerage and the Independent Election Commission in Jordan in 2019, gaining valuable research and analytical skills.
Education and Expertise
Amairani Roman earned her Bachelor's degree in International/Global Studies from UC Santa Barbara, where she also obtained a Technology Management Certificate. Her studies included a focus on Middle East Studies through the CIEE Council on International Educational Exchange, where she studied abroad for 11 months in 2019. Furthermore, she studied Thai Language and Culture through AFS, completing an 11-month study abroad program in 2015.
Skills and Competencies
Amairani Roman possesses skills in project development and program planning. She is experienced in report writing and has a background in policy research and advocacy. Additionally, she is fluent in Spanish and conversational in Arabic, which enhances her ability to communicate effectively in diverse environments.
Mentorship and Community Engagement
During her time at UC Santa Barbara, Amairani Roman participated in the Cultural Mentorship Program as a Mentor from 2017 to 2018. She also served as a Smoke and Tobacco Free Policy Ambassador for two months in 2018, demonstrating her commitment to community engagement and advocacy.