Stephanie Young
About Stephanie Young
Stephanie Young is a Customer Success Manager at Snappy, where she has worked since 2022. She has a diverse background in customer success and account management, with previous roles at Conversica and Cascadia Weekly.
Current Role at Snappy
Stephanie Young serves as a Customer Success Manager at Snappy, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive background in customer relations and support. Her tenure at Snappy marks a significant step in her career, allowing her to apply her skills in a dynamic environment.
Previous Experience at Conversica
Prior to her current role, Stephanie Young worked at Conversica as a Customer Success Manager for a brief period in 2022. Her responsibilities included managing customer relationships and facilitating their success with Conversica's products. She also held the position of Partner Enablement Manager at Conversica from 2020 to 2022, where she focused on enabling partners to effectively utilize the company's solutions.
Career at Cascadia Weekly
Stephanie Young has a notable history with Cascadia Weekly, where she held multiple roles over several years. From 2012 to 2016, she worked as an Account Executive and Social Media Manager. She later served as the Advertising and Social Media Director from 2017 to 2020. In these positions, she was responsible for managing advertising strategies and social media presence, contributing to the publication's outreach and engagement.
Early Career at Whatcom Community College
Stephanie Young began her professional journey at Whatcom Community College, where she worked in various roles from 2011 to 2012. She served as a Student Life Office Assistant and as Administrative Chair for the Associated Students of Whatcom Community College. These positions provided her with foundational experience in administrative support and student engagement.
Educational Background
Stephanie Young studied at Whatcom Community College, focusing on Tourism and Hospitality from 2011 to 2012. This educational background equipped her with knowledge and skills relevant to customer service and management, which she has applied throughout her career in various roles.