Taylor Hall
About Taylor Hall
Current Role at Snappy
Taylor Hall has been serving as a Customer Experience Specialist at Snappy since 2021. In this role, Taylor focuses on enhancing customer interactions and ensuring satisfaction. The position involves addressing customer inquiries, resolving issues, and contributing to an overall positive experience. Taylor's expertise in customer service is applied to meet the needs of clients effectively.
Previous Experience at Shedd Aquarium
Prior to joining Snappy, Taylor Hall worked at Shedd Aquarium as a Guest Experience Associate from 2015 to 2017. During this two-year period in Chicago, Illinois, Taylor engaged with visitors to enhance their experience at the aquarium. The role involved providing information, assisting guests, and ensuring a welcoming environment.
Background in Retail and Customer Service
Taylor Hall has nearly a decade of experience in retail and customer service. This extensive background includes various roles that emphasize problem-solving and adaptability in fast-paced environments. Taylor has developed skills that cater to high-end retail, particularly in areas such as beauty, fragrance, and gifting.
Education and Expertise in Acting
Taylor Hall studied at Columbia College Chicago, where they pursued a Bachelor of Arts in Acting from 2014 to 2018. This four-year program provided Taylor with a strong foundation in communication and performance, which complements their customer service skills. The education received has contributed to Taylor's ability to engage effectively with diverse audiences.
Experience at Vosges Haut-Chocolat
From 2017 to 2020, Taylor Hall worked as a Concierge at Vosges Haut-Chocolat in Chicago, Illinois. In this three-year role, Taylor was responsible for providing exceptional customer service and enhancing the shopping experience for guests. This position further developed Taylor's skills in high-end retail and customer engagement.