Amelia Calin

Senior Scaled Customer Success Manager @ Snappy

About Amelia Calin

Amelia Calin is a Senior Scaled Customer Success Manager at Snappy, where she has worked since 2024. She holds a Bachelor of Business Administration in Marketing/Professional Selling from the University of North Carolina Wilmington and has extensive experience in customer success and digital marketing.

Current Role at Snappy

Amelia Calin serves as the Senior Scaled Customer Success Manager at Snappy, a position she has held since 2024. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her responsibilities include managing customer relationships and implementing strategies to improve service delivery. Amelia's expertise in customer success contributes to the overall growth and efficiency of the organization.

Experience at Hyport Digital

Amelia Calin has been working at Hyport Digital since 2021 as the Digital Operations Manager. In this role, she oversees digital projects and operations, ensuring that client needs are met effectively. Prior to this position, she served as the Customer Media Manager at Hyport Digital from 2020 to 2021. Her experience in both roles has equipped her with a strong understanding of digital marketing and operational efficiency.

Educational Background

Amelia Calin studied at the University of North Carolina Wilmington, where she earned a Bachelor of Business Administration (BBA) with a focus on Marketing and Professional Selling. She completed her degree from 2016 to 2019. This educational foundation has provided her with essential skills in business and marketing, which she applies in her professional roles.

Previous Work Experience

Before her current roles, Amelia Calin worked at The N2 Company as a Client Account Manager from 2019 to 2020. She also held positions at Blockade Runner Beach Resort as a Recreation Attendant in 2016 and at BlackFinn Ameripub as a Hostess from 2017 to 2018. These experiences contributed to her customer service skills and understanding of client management.

Professional Development Focus

Amelia Calin actively seeks to expand her knowledge in customer success and digital marketing. She emphasizes enhancing process efficiency and pushing creative boundaries in her work. Her combination of creativity and analytical skills enables her to tackle new projects effectively, making her a valuable asset in her roles.

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