Lauren Allen Murphy
About Lauren Allen Murphy
Lauren Allen Murphy is a Customer Success Representative and Content Writer at SocialClimb, where she has worked since 2018. She holds a degree in History from Brigham Young University and has experience in client onboarding and cross-functional collaboration.
Work at SocialClimb
Lauren Allen Murphy has been employed at SocialClimb since 2018. She serves as a Customer Success Representative, a role she has held for five years. In this position, she manages the client onboarding process, focusing on maximizing client adoption and reducing the time to implementation and go-live. Additionally, she works as a Content Writer, contributing to various content initiatives within the company. Her responsibilities include collaborating with different internal departments to ensure that client needs are effectively met.
Previous Experience at Truckers Against Trafficking
Before joining SocialClimb, Lauren worked as a Project Intern at Truckers Against Trafficking for three months in 2018. During her internship, she gained experience in project management and contributed to initiatives aimed at combating human trafficking within the trucking industry. This role provided her with foundational skills that she has since applied in her current positions.
Education and Expertise
Lauren studied at Brigham Young University from 2015 to 2019, where she earned a degree in History. Her educational background has equipped her with critical thinking and analytical skills, which she applies in her roles at SocialClimb. Her expertise includes client relationship management, onboarding processes, and content creation.
Client Management and Strategy Development
In her role at SocialClimb, Lauren develops long-term client roadmaps aimed at reducing churn and increasing client loyalty. She works cross-functionally with various internal departments to ensure that client needs are met effectively. Her strategic approach focuses on enhancing the overall client experience and fostering strong relationships.