Rebecca Owens
About Rebecca Owens
Rebecca Owens is a Senior Customer Success Manager at SocialClimb, where she has worked since 2022. She has a background in business management and has held various roles, including VP of Operations at REVITY and Installed Sales Manager at Lowe's Companies, Inc.
Work at SocialClimb
Rebecca Owens has served as the Senior Customer Success Manager at SocialClimb since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's services. Her responsibilities include managing client relationships and providing strategic insights to support business growth. Based in American Fork, Utah, Owens has contributed to the company's objectives by leveraging her extensive experience in customer success management.
Previous Experience
Before joining SocialClimb, Rebecca Owens held several positions that enriched her professional background. She worked as a Recruiter at Robert Half for one month in 2019, where she gained experience in talent acquisition. Prior to that, she served as the Installed Sales Manager at Lowe's Companies, Inc. from 2002 to 2007, managing sales operations in Tacoma, WA. Additionally, she was the VP of Operations at REVITY from 2019 to 2022, where she implemented key account management initiatives.
Education and Expertise
Rebecca Owens earned her Bachelor's degree in Business, Management, Marketing, and Related Support Services from Western Governors University. Her educational background provides a solid foundation for her expertise in business planning and analysis, budgeting, ad hoc analysis, and P&L management. This knowledge supports her ability to provide comprehensive insights that facilitate informed business decisions.
Achievements in Operations Management
During her tenure at REVITY, Rebecca Owens implemented key account management initiatives that streamlined business operations and maximized profits. Her efforts in this role were recognized for fostering collaborative teamwork and demonstrating a strong work ethic. Owens is known for her interpersonal skills, which have contributed to her success in managing teams and client relationships.