Damian Thomas
About Damian Thomas
Damian Thomas is a Customer Services Team Leader at Societe Generale Equipment Finance in London, where he has worked since 2018. He has over two decades of experience in customer service roles across various companies, including Aon Risk Solutions and ING Lease UK Limited.
Work at Societe Generale
Damian Thomas has served as the Customer Services Team Leader at Societe Generale Equipment Finance (SGEF) since 2018. His role involves overseeing customer service operations and ensuring high levels of client satisfaction. Based in London, England, he has contributed to the organization for six years, focusing on enhancing service delivery and team performance.
Previous Experience in Customer Service
Before joining Societe Generale, Damian Thomas worked at Aon Risk Solutions as a Customer Service Advisor from 2001 to 2005. His responsibilities included assisting clients with their inquiries and providing support to ensure effective service delivery. This role laid the foundation for his extensive career in customer service.
Career at ING Lease UK Limited
Damian Thomas worked at ING Lease UK Limited from 2005 to 2015 as an End of Lease Specialist. In this position, he managed lease-end processes and provided support to clients navigating the conclusion of their leasing agreements. His decade-long tenure at ING contributed to his expertise in customer service and lease management.
Experience at Macquarie Group
From 2016 to 2018, Damian Thomas was employed as a Senior Associate at Macquarie Group in Moorgate, London. His role involved providing high-level customer service and support within the financial sector, further enhancing his skills in client relations and service management.
Early Career at WHSmith and Threshers
Damian Thomas began his career in customer service at WHSmith, where he worked as a Stock Supervisor/Customer Service Assistant from 1998 to 2001 at Gatwick Airport. He also briefly worked as a Supervisor at Threshers in 1997. These early roles provided him with foundational experience in customer interaction and operational management.