Bob Wothe
About Bob Wothe
Bob Wothe is a Customer Experience Manager at Society Insurance, where he has worked since 2017. He has a diverse background in marketing communications, project management, and writing, supported by multiple degrees and certifications.
Current Role at Society Insurance
Bob Wothe serves as the Customer Experience Manager at Society Insurance, a position he has held since 2017. In this role, he focuses on enhancing customer interactions and improving overall satisfaction. His responsibilities include developing strategies to optimize customer engagement and ensuring that the company's services meet client expectations. Wothe's experience in various roles within the company contributes to his effectiveness in this position.
Previous Positions at Society Insurance
Wothe has held multiple roles at Society Insurance since joining the company in 2012. He worked as a Marketing Communications Specialist for three years, followed by a two-year tenure as the Business Project and Technology Lead. Additionally, he served as the Marketing Communications and Technology Lead for nine months in 2015. These roles provided him with a comprehensive understanding of the company's operations and customer needs.
Educational Background
Wothe has a diverse educational background. He earned a Master of Science in Education from Concordia University-Wisconsin, studying from 2006 to 2010. He also completed a specialization in Data Science at Johns Hopkins Bloomberg School of Public Health between 2014 and 2015. Earlier in his academic career, he studied Computer Science at Purdue University and Journalism and History at the University of Minnesota, achieving a Bachelor of Arts degree.
Professional Experience and Skills
Wothe has extensive professional experience in communication and project management. Before his time at Society Insurance, he worked as a Corporate Writer and Marketing Specialist at Michels Corporation and as a Reporter for Minnesota Daily. He holds a Lean Six Sigma Black Belt, indicating his expertise in process improvement and quality management. His award-winning writing skills reflect his strong background in various forms of media.
Project Management Expertise
Wothe possesses significant project management experience, adept at managing both large and small scale projects. His roles at Society Insurance and previous positions have equipped him with the skills necessary to oversee projects effectively. This experience allows him to implement strategies that enhance operational efficiency and improve customer experience.