Shanna Tracy
About Shanna Tracy
Shanna Tracy is a Product Analyst with extensive experience in business analysis, proposal writing, and customer service. She has worked for various healthcare companies, including Change Healthcare and Softrams, and holds an Associate's Degree in Human Resources Management from the University of Maine Augusta.
Current Role at Softrams
Shanna Tracy currently serves as a Product Analyst at Softrams, a position she has held since 2022. In this role, she applies her analytical skills to enhance product offerings and improve business processes. Her experience in various analytical roles contributes to her effectiveness in this position.
Previous Experience at Change Healthcare
Shanna Tracy has extensive experience at Change Healthcare, where she held multiple roles. She worked as a Business Analyst/Product Owner from 2019 to 2022, focusing on product development and management. Prior to this, she was a Rebate Analyst from 2013 to 2017, where she managed rebate processes. Additionally, she served as a Proposal Writer from 2017 to 2022, contributing to business proposals and documentation.
Background in Community and Social Services
Shanna Tracy has a strong background in community and social services, which complements her professional skills in business analysis and proposal writing. This foundation supports her ability to understand and address the needs of various stakeholders in her roles.
Education and Expertise
Shanna Tracy earned an Associate's Degree in Human Resources Management/Personnel Administration from the University of Maine Augusta, completing her studies from 2010 to 2014. She possesses expertise in PeopleSoft, a software application used for human resource management and business process improvement, enhancing her analytical capabilities.
Career History in Human Resources
Shanna Tracy has a diverse career history in human resources. She worked as an HR Administrator at ChartOne from 2005 to 2009 and at HealthPort LLC from 2008 to 2009. These roles provided her with foundational skills in HR management, which she has built upon in her subsequent positions.