Sogetel
Sogetel is a telecommunications company in Quebec offering internet, television, mobility, and telephony services with customizable packages for residential and business customers.
Services
Sogetel offers a variety of telecommunications services, including internet, television, mobility, and telephony for both residential and business customers. The company provides customizable service packages and discounts when combining multiple services. Their offerings include internet packages with speeds up to 1 Gbps, television packages with customizable channel options and advanced recording capabilities, comprehensive mobility plans, and telephony services with options for unlimited local and long-distance calls within Canada and the United States.
Network Coverage
Sogetel operates an extensive fiber optic network that connects several major cities in Quebec, such as Montreal, Quebec City, Trois-Rivières, Sherbrooke, Drummondville, Saint-Hyacinthe, Victoriaville, and Thetford Mines. The company covers five administrative regions: Chaudière-Appalaches, Estrie, Mauricie, Centre-du-Québec, and Montérégie. Additionally, their network features a redundant fiber optic ring for enhanced stability and connectivity across these regions.
History
Founded in 1892, Sogetel is one of the oldest telecommunications companies in Quebec. Over the years, the company has evolved to offer a comprehensive range of modern telecommunications services. Sogetel's long-standing presence in the industry reflects its commitment to providing reliable and advanced telecommunications solutions to a diverse range of customers.
Business Solutions
Sogetel provides specialized services for businesses, including hosted IP telephony, dedicated internet access, and private network solutions. They also offer cloud services and various connectivity options such as dark and lit fiber. Business customers can benefit from tailored service packages that meet the specific demands of their operations, leveraging Sogetel's extensive and reliable network.
Customer Support and Accessibility
Sogetel supports its customers through a dedicated help section on their website, offering guidance for internet, television, telephony, and mobility services. The company also operates a customer portal called 'Mon Sogetel' for managing services. For customers with special needs, Sogetel provides a range of accessibility options for those with visual, speech, cognitive, hearing, and physical impairments.
