Aulin Gianra C.
About Aulin Gianra C.
Aulin Gianra C. is a Customer Success Specialist at Sojern, where she has worked since 2021. She has a background in ad operations, having held various roles at Cpl and experience in retail.
Work at Sojern
Aulin Gianra C. has been employed at Sojern as a Customer Success Specialist since 2021. In this role, Aulin focuses on ensuring customer satisfaction and optimizing client experiences. The position involves collaborating with clients to understand their needs and providing tailored solutions to enhance their engagement with Sojern's services.
Previous Experience at Cpl
Prior to joining Sojern, Aulin worked at Cpl in various capacities related to ad operations. Aulin served as an Ad Operations Specialist - Universal Agent from 2018 to 2020, and as an Ad Operations Quality Analyst from 2020 to 2021. Aulin also briefly held the position of Ad Operations Specialist managing accounts for Twitter in 2018. These roles involved managing advertising accounts and ensuring quality standards were met.
Early Career at ZARA and PULL&BEAR
Aulin began their career in retail, working as a Cashier at ZARA SA for three months in 2015. Aulin then transitioned to PULL&BEAR, where they served as a Sales Assistant for three months in 2016 and later as Head Cashier from 2016 to 2018. These positions provided foundational experience in customer service and retail operations.
Education and Expertise
Aulin Gianra C. holds a Bachelor’s Degree in Marketing Practice from the National College of Ireland, where they studied from 2014 to 2017. This educational background has equipped Aulin with knowledge and skills relevant to marketing strategies and customer engagement, which are applicable in their current role at Sojern.