Katie Oliphant
About Katie Oliphant
Katie Oliphant is a Customer Success Team Lead at Sojern, where she has worked since 2018. She has a background in customer success and wellness support, with previous roles at Sojern, SimplyWell LLC, and CHI Health.
Current Role at Sojern
Katie Oliphant serves as the Customer Success Team Lead at Sojern, a position she has held since 2018. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her leadership contributes to the development of strategies that enhance customer engagement and retention. She operates in the Greater Omaha Area, where she applies her experience to support the company's objectives.
Previous Experience at Sojern
Katie Oliphant has a history of working at Sojern, where she held multiple positions. She began as a Customer Success Associate from 2015 to 2016, followed by a role as Customer Success Manager from 2016 to 2018. During her tenure, she gained valuable insights into customer needs and operational processes, which informed her subsequent leadership role.
Experience at SimplyWell LLC
Before her time at Sojern, Katie worked at SimplyWell LLC as a Wellness Support Specialist from 2014 to 2015. In this role, she provided support in wellness initiatives, contributing to the overall health and well-being of clients. This experience added to her skill set in customer service and health-related support.
Background in Healthcare
Katie Oliphant has experience in the healthcare sector, having worked as a Cardiology Assistant at CHI Health from 2012 to 2013. This role involved assisting in cardiology procedures and patient care, providing her with a foundation in healthcare practices and patient interaction.
Education in Exercise Science
Katie Oliphant studied at the University of Nebraska at Kearney, where she earned a degree in Exercise Science from 2010 to 2014. This educational background equipped her with knowledge in health, fitness, and wellness, which she has applied throughout her career in customer success and support roles.