Natalie Riordan
About Natalie Riordan
Natalie Riordan is a Client Success Manager at Sojern, where she has worked since 2022. She holds a Bachelor of Arts in Communication from Creighton University and an International Leadership Certificate from the John Felice Rome Center.
Work at Sojern
Natalie Riordan has been serving as a Client Success Manager at Sojern since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing client accounts, addressing inquiries, and implementing strategies to enhance client engagement. Sojern is known for its data-driven marketing solutions in the travel industry, and Riordan plays a key role in supporting clients to achieve their business objectives.
Education and Expertise
Natalie Riordan holds a Bachelor of Arts degree in Communication, Journalism, and Related Programs from Creighton University, where she studied from 2013 to 2017. Additionally, she studied at the John Felice Rome Center, earning an International Leadership Certificate in 2015 after an 11-month program. Her educational background equips her with skills in communication and leadership, which are essential in her current role.
Background
Natalie Riordan completed her high school education at Pacelli High School, attending from 2009 to 2013. This foundational education provided her with the skills necessary for her further studies and professional development. Her academic journey reflects a commitment to learning and growth in the fields of communication and leadership.
Professional Experience
Since joining Sojern in 2022, Natalie Riordan has accumulated two years of experience in the field of client success management. Her role involves working closely with clients to understand their needs and deliver tailored solutions. This experience contributes to her professional development and enhances her expertise in client relationship management.