Pyry Virtanen
About Pyry Virtanen
Pyry Virtanen is a Service Manager at Solita in Helsinki, Finland, with a focus on ensuring seamless business operations for customers and developers. He has extensive experience in ICT operations across various industries and holds a Master's degree in Logistics from the Helsinki School of Economics.
Work at Solita
Pyry Virtanen has been serving as a Service Manager at Solita since 2020. In this role, he focuses on ensuring uninterrupted business flow for both customers and developers. His responsibilities include overseeing service delivery and enhancing customer satisfaction, which has allowed him to gain insights into sales and leadership dynamics. His tenure at Solita has contributed to his professional growth in managing service-oriented operations.
Previous Experience
Prior to joining Solita, Pyry Virtanen worked at HiQ Finland as a Service Manager from 2016 to 2020. His earlier roles include serving as a Project Manager at Skanska Oy for one year in 2009 to 2010, and as a Service Delivery Manager at Oy Teboil Ab from 2011 to 2014. He also held the position of Controller at Skanska Oy for two years from 2007 to 2009. This diverse experience has equipped him with a comprehensive understanding of service management across various sectors.
Education and Expertise
Pyry Virtanen holds a Master of Science degree in Logistics from the Helsinki School of Economics, where he studied from 2002 to 2006. His educational background, combined with his extensive experience, has provided him with a solid technological understanding of various concepts, including mobile applications, e-commerce, PaaS services, and integrations. This expertise supports his role in driving customer orientation within ICT operations.
Industry Experience
Throughout his career, Pyry Virtanen has gained valuable experience in driving customer orientation in ICT operations across multiple industries, including finance, retail, construction, and telecommunications. His ability to serve a diverse range of customers, from internal stakeholders to multinational corporations, highlights his adaptability and understanding of different business environments.
Communication and Collaboration
Pyry Virtanen values open and respectful communication as well as cooperation in achieving goals within various business contexts. His approach fosters a collaborative environment that enhances team dynamics and promotes effective service delivery. This focus on communication is integral to his role in managing customer relationships and ensuring operational success.