Riikka Oksanen
About Riikka Oksanen
Riikka Oksanen is a Business Lead and Account Director at Solita, where she has worked since 2017. She has extensive experience in account management and has previously held positions at DNA Oyj, ICMI, IBM, and Neste Oil.
Current Role at Solita
Riikka Oksanen serves as the Business Lead and Account Director at Solita, a position she has held since 2017 in Helsinki, Southern Finland, Finland. In this role, she is responsible for managing three strategic key accounts with a combined revenue exceeding 4 million Euros. Oksanen plays a crucial role in ensuring alignment between Solita's services and customer strategies, which contributes to delivering long-term business impact. She leads the sales funnel and coordinates complex selling cases, focusing on successful closures.
Previous Experience at DNA Oyj
Before joining Solita, Riikka Oksanen worked at DNA Oyj as a Key Account Manager from 2014 to 2017 in Helsinki. During her three years in this role, she developed and maintained key client relationships, contributing to the company's growth and customer satisfaction. Her experience at DNA Oyj equipped her with valuable insights into account management and customer engagement strategies.
Educational Background
Riikka Oksanen studied at the University of Vaasa, where she earned a Master of Science in Economics with a focus on International Business from 2005 to 2009. She also participated in a student exchange program at Newcastle University Business School, where she achieved a Bachelor of Science in Business Administration. This educational foundation has supported her career in business management and client relations.
Career Path and Previous Roles
Oksanen's career includes various roles prior to her current position. She worked as an Operations Coordinator at Neste Oil for two months in 2009 and as a Coordinator Assistant for seven months in 2008. Additionally, she served as a Client Representative in the Industrial Sector at IBM from 2009 to 2011. Her early career also included a position as a Junior Consultant at ICMI - Intelligent Customer Management International Oy for six months in 2011.
Contributions to Internal Projects
At Solita, Riikka Oksanen contributes to internal projects aimed at enhancing the company's capabilities. She creates and implements new project teams and work methodologies, acting as a project steering member to guide project direction and success. Oksanen also focuses on maintaining high employee satisfaction within strategic accounts and supports individual development and rotation plans for team members.