Solutionreach
Solutionreach provides a comprehensive patient communication and retention platform, enhancing healthcare operations and revenue growth for various specialties through integrated tools and HIPAA-compliant methods.
Services
Solutionreach offers a comprehensive patient communication and retention platform that aims to streamline the patient journey from the first appointment to final payment. The platform includes appointment reminders, two-way texting, online scheduling, digital intake, payment technology, patient surveys, and more. Additionally, the company provides a Revenue Cycle Messaging™ solution, which integrates various patient communication tools to enhance healthcare operations and drive revenue growth. Solutionreach supports practices with tools designed to boost appointment volume, improve staff efficiency, and accelerate the revenue cycle.
Healthcare Practices Served
Solutionreach serves a diverse range of healthcare practices, including dental, vision, and medical specialties. The platform is designed to meet the unique needs of these different types of practices, ensuring they can manage their patient communications and retention processes effectively. Each healthcare segment benefits from tailored tools and features that help streamline operations, improve patient experiences, and enhance overall practice efficiency.
Technology and Integration
Solutionreach offers a mobile app that integrates seamlessly with its patient communication and retention platform, allowing for communication and management tasks to be handled on the go. The platform integrates with over 400 practice management and EHR systems, ensuring smooth operation and data synchronization. All communications are HIPAA-compliant, ensuring the security and confidentiality of patient information.
Customer Support
Solutionreach provides a dedicated customer success team and personalized onboarding experience to support healthcare practices in using their platform effectively. The customer success team offers guidance and resources to ensure that practices maximize the benefits of the Solutionreach platform. This dedicated support helps practices to quickly adapt to and make the most of the platform, enhancing their patient communication and retention efforts.