Aly Heintz
About Aly Heintz
Aly Heintz is an Enterprise Customer Success Manager at Solutionreach, Inc., where she has worked since 2016. She has a diverse background in customer success and healthcare, having held various roles at Solutionreach and other organizations in Utah.
Current Role at Solutionreach
Aly Heintz serves as the Enterprise Customer Success Manager at Solutionreach, Inc., a position held since 2016. In this role, Heintz focuses on ensuring customer satisfaction and success for enterprise-level clients. The responsibilities include managing client relationships, addressing customer needs, and facilitating the implementation of solutions that enhance client experience.
Previous Experience at Solutionreach
Aly Heintz has held multiple positions at Solutionreach, Inc. prior to the current role. From 2014 to 2016, Heintz worked as a Success Coach, helping clients maximize the value of the company's services. Additionally, Heintz served as an Account Manager for eight months in 2013 and as an Implementation Manager for nine months in 2014. These roles contributed to a comprehensive understanding of customer needs and service delivery.
Experience at Huntsman Cancer Institute
Before joining Solutionreach, Aly Heintz worked at Huntsman Cancer Institute as the Lead Outpatient Service Specialist from 2011 to 2012. In this position, Heintz was responsible for coordinating outpatient services, which involved working closely with patients and healthcare providers to ensure efficient service delivery.
Background in Healthcare Administration
Aly Heintz has a background in healthcare administration, having worked as a Medical Secretary in the Neurosurgery department at Primary Children's Hospital from 2008 to 2011. This role involved administrative support, patient communication, and coordination of care, providing a foundation for future roles in customer success within healthcare technology.
Educational Background
Aly Heintz studied at the University of Utah School of Medicine, where she achieved a Medical degree in 2010. Prior to that, she attended Salt Lake Community College, earning a degree in Psychology from 2007 to 2009. Heintz also completed her high school education at Highland High School, focusing on Art/Art Studies from 2004 to 2007.