Scott Schaelling
About Scott Schaelling
Scott Schaelling is an Enterprise Customer Service Representative with extensive experience in customer service roles at Solutionreach, Inc. He has a background in Industrial and Product Design from Brigham Young University and has demonstrated strong communication skills in various professional settings.
Current Role at Solutionreach
Scott Schaelling currently serves as an Enterprise Customer Service Representative at Solutionreach, Inc. He has held this position since 2019, contributing to the company's customer service operations in Lehi, Utah. In this role, he has demonstrated effective communication skills and the ability to manage interactions with various levels of leadership.
Previous Experience at Solutionreach
Prior to his current role, Scott Schaelling worked at Solutionreach, Inc. in several capacities. He began as a Technical Support Specialist (level 1) in 2018, where he worked for six months. He then advanced to Technical Support Specialist (level 2) from 2018 to 2019 for seven months. Additionally, he served as a Multi-Location Customer Service Representative for four months in 2019.
Background in Customer Service
Scott Schaelling has a solid background in customer service. Before joining Solutionreach, he worked as a Front Desk Representative at University Neuropsychiatric for 11 months in 2018. His experience in customer-facing roles has equipped him with the skills necessary to handle various customer inquiries and support needs.
Education and Expertise
Scott Schaelling studied Industrial and Product Design at Brigham Young University. This educational background provides him with a foundation in design principles and problem-solving skills, which are beneficial in his current role in customer service.
Recognition and Contributions
In his current position as an Enterprise Customer Service Representative, Scott was recognized as Employee of the Month shortly after starting. He also participated in the launch of hospital systems on a new software product at Solutionreach, showcasing his involvement in significant projects within the company.