Taryn Pay
About Taryn Pay
Taryn Pay is a Manager of Technical Support Engineering at Solutionreach, Inc., where she has worked since 2018. She has a background in Computer Science and experience in remote desktop technologies, Windows server management, and enterprise communication tools.
Current Role at Solutionreach
Taryn Pay serves as the Manager of Technical Support Engineering at Solutionreach, Inc., a position she has held since 2018. In this role, she oversees the technical support team, ensuring effective resolution of customer issues and maintaining high standards of service. Her leadership is instrumental in enhancing the overall customer experience. Taryn's tenure at Solutionreach has been marked by her commitment to improving support processes and fostering a collaborative environment within the team.
Previous Experience at Solutionreach
Taryn Pay worked at Solutionreach, Inc. as an Enterprise Technical Support Engineer from 2014 to 2017. During her three years in this role, she provided advanced technical support to enterprise clients, addressing complex issues and ensuring customer satisfaction. Her experience in this position laid the groundwork for her current managerial role, allowing her to develop a deep understanding of customer needs and technical challenges.
Education and Expertise
Taryn Pay studied Computer Science at Salt Lake Community College, where she earned an Associate's degree from 2008 to 2013. This educational background provided her with a solid foundation in technical concepts and problem-solving skills. Her expertise extends to managing and supporting Windows servers, as well as proficiency in remote desktop technologies. Taryn also utilizes Bomgar for remote support solutions, enhancing her technical support capabilities.
Technical Skills and Tools
Taryn Pay possesses a strong foundation in remote desktop technologies, which is essential for her role in technical support. She is skilled in managing and supporting Windows servers, ensuring optimal performance and security. Additionally, Taryn has expertise in using Bomgar for remote support solutions, allowing her to assist clients effectively. Her experience with WebEx facilitates enterprise communication and collaboration, further enhancing her technical support services.
Background in Sign Language
Taryn Pay has a background in Sign Language, which complements her technical skills. This unique combination allows her to communicate effectively with a diverse range of clients, enhancing her ability to provide support. Her knowledge of Sign Language contributes to a more inclusive environment, ensuring that all clients receive the assistance they need.