Abdel Khouja
About Abdel Khouja
Abdel Khouja is a Technical Support Specialist with a Bachelor's degree in Computer Systems Networking and Telecommunications from the Melbourne Institute of Technology. He has worked at MCG Computer and has been with SOPHiA GENETICS since 2019.
Work at SOPHiA GENETICS
Abdel Khouja has been employed at SOPHiA GENETICS since 2019. In the role of Technical Support Specialist, he provides essential support and solutions related to the company's genetic analysis platform. His responsibilities include troubleshooting technical issues, assisting clients with software usage, and ensuring the smooth operation of genetic data analysis tools. Khouja's position is critical in facilitating effective communication between the technical team and clients.
Education and Expertise
Abdel Khouja earned a Bachelor's degree in Computer Systems Networking and Telecommunications from the Melbourne Institute of Technology. His studies spanned from 2014 to 2017, providing him with a solid foundation in networking principles and telecommunications technologies. This educational background supports his current role in technical support, where he applies his knowledge to resolve complex technical challenges.
Background
Before joining SOPHiA GENETICS, Abdel Khouja worked as a Network Assistant at MCG Computer in Melbourne, Australia, for a brief period in 2019. This role involved assisting with network-related tasks and gaining practical experience in the IT field. His early career experience contributed to his skill set, preparing him for his current responsibilities in technical support.
Professional Experience
Abdel Khouja has accumulated significant experience in technical support and networking since beginning his career. His role at SOPHiA GENETICS has lasted for five years, during which he has developed expertise in addressing client inquiries and resolving technical issues. His previous position as a Network Assistant provided him with valuable insights into network operations, enhancing his capabilities in his current role.