Alessio Petronio
About Alessio Petronio
Alessio Petronio is a Junior Help Desk professional at Sopra Banking Software in Luxembourg, where he has worked since 2019. He holds a degree from Haute École de Namur-Liège-Luxembourg Hénallux and has previous experience in customer support and internships.
Work at Sopra Banking Software
Alessio Petronio has been employed at Sopra Banking Software as a Junior Help Desk since 2019. In this role, he provides technical support and assistance to clients, ensuring the smooth operation of banking software systems. His work contributes to maintaining high levels of customer satisfaction and operational efficiency within the company. Sopra Banking Software is known for delivering innovative solutions in the banking sector, and Petronio's role is integral to supporting these services.
Education and Expertise
Alessio Petronio studied at Haute École de Namur-Liège-Luxembourg Hénallux from 2015 to 2019. His education provided him with foundational knowledge and skills relevant to his current role in technical support. The curriculum likely included subjects related to information technology and customer service, which are essential for a career in help desk support.
Background
Before joining Sopra Banking Software, Alessio Petronio gained experience working at Delhaize Le Lion as an Étudiant from 2011 to 2019. This role spanned eight years and allowed him to develop customer service skills in a retail environment. Additionally, he completed a three-month internship at TechIT.be SPRL in 2018, where he furthered his understanding of technical support and IT operations.
Career Progression
Alessio Petronio's career began with his role at Delhaize Le Lion, where he worked for eight years while pursuing his studies. His transition to TechIT.be SPRL as a Stagiaire provided him with practical experience in the IT field. Since 2019, he has been working at Sopra Banking Software, where he has developed his skills as a Junior Help Desk and Support Engineer in Luxembourg.