Amy Hardy, Ms, Shrm Cp
About Amy Hardy, Ms, Shrm Cp
Amy Hardy is the Director of Business Transformation and Change Management at Sorenson Communications, where she leads strategic initiatives for a multilingual communications company. With a background in corporate communication and human resources, she has held various leadership roles and is currently pursuing an Ed.D. in Organizational Change and Administration.
Current Role at Sorenson Communications
Amy Hardy serves as the Director of Business Transformation and Change Management at Sorenson Communications since 2022. In this role, she leads strategic transformation initiatives for a multilingual communications company, focusing on cultural and strategic shifts across a workforce of 10,000 employees. Her responsibilities include working directly with the C-suite on market expansion and the development of customer avatars to enhance go-to-market strategies. Hardy's initiatives aim to connect communities through various languages, including BSL, ESL, Spanish, and English trilingual interpreting services.
Previous Experience at Communication Service for the Deaf
Before her current position, Amy Hardy worked at Communication Service for the Deaf (CSD) from 2016 to 2021. She held various roles, including Director of Talent & Culture and Director of Organizational Development and Strategy. During her tenure, she focused on human resources and organizational development, contributing to the company's strategic goals. Her experience at CSD included remote work and leadership at the vice president level, where she managed talent and cultural initiatives.
Education and Academic Background
Amy Hardy has a strong academic background in communication and organizational behavior. She earned a Master of Science in Corporate Communication and Organizational Behavior from Northeastern University in Boston, Massachusetts, from 2011 to 2012. Additionally, she holds a Bachelor of Science in Human Development from the University of Utah, obtained in 1998. Currently, she is pursuing an Ed.D. in Organizational Change and Administration at California Baptist University, expected to be completed in 2026.
Experience at Purple Communications and Priority Dispatch
Prior to her roles at CSD and Sorenson Communications, Amy Hardy worked at Purple Communications, Inc. as the Communications Center Manager from 2014 to 2016 in Salt Lake City, Utah. She then served as the Senior Director of Human Resources at Priority Dispatch from 2021 to 2022. These positions contributed to her expertise in business transformation and change management, further enhancing her capabilities in leading organizational initiatives.
Leadership in Transformation and Change Management
In her current role and previous positions, Amy Hardy has been instrumental in guiding transformation and change management initiatives. She develops and analyzes a balanced scorecard informed by research and employee focus groups to drive these initiatives. Hardy publicizes transformation efforts through town halls and team training sessions, ensuring effective communication and engagement across the organization.