Daniel Aufricht
About Daniel Aufricht
Daniel Aufricht serves as the Customer Success Lead at SoSafe in Amsterdam, Netherlands, where he has worked since 2024. He has over 13 years of experience in digital marketing and customer success, having held various roles at companies including Shopify and StoneShot.
Work at SoSafe
Daniel Aufricht has been serving as the Customer Success Lead at SoSafe since 2024. In this role, he is based in Amsterdam, North Holland, Netherlands. His responsibilities include overseeing customer success initiatives and ensuring client satisfaction. His experience in customer success roles has equipped him with the skills necessary to drive customer engagement and retention.
Previous Experience in Customer Success
Before joining SoSafe, Daniel Aufricht held several positions in customer success. He worked at Shopify as Customer Success Lead from 2021 to 2023, where he focused on enhancing the customer experience. Prior to that, he served as Senior Merchant Success Manager at Shopify for 7 months in 2020. His experience in these roles has contributed to his expertise in managing customer relationships and optimizing service delivery.
Digital Marketing Expertise
Daniel Aufricht has over 13 years of experience in digital marketing and technology. He has held various roles that emphasize strategic direction in building and optimizing customer segments. His previous positions include Digital Marketing Manager at StoneShot and Digital Marketing Associate at J.P. Morgan Asset Management. This extensive background has provided him with a comprehensive understanding of digital marketing strategies.
Education and Qualifications
Daniel Aufricht studied at Hult International Business School, where he earned a Master of Digital Marketing from 2010 to 2011. He also holds a Bachelor of Arts in Popular Music and Media from Paderborn University, completed from 2007 to 2010. His educational background supports his professional expertise in marketing and customer success.
Language Proficiency and Leadership Style
Daniel Aufricht is fluent in both German and English, which enhances his ability to build strong relationships with peers and stakeholders across diverse environments. He is passionate about coaching individuals to unlock their full potential, demonstrating a highly empathetic leadership style that fosters collaboration and growth.