Jan Zeppenfeld
About Jan Zeppenfeld
Jan Zeppenfeld is a Junior Customer Success Operations Manager at SoSafe Cyber Security Awareness, where he has worked since 2021. He holds a Bachelor of Science in Sozialwissenschaften from Universität zu Köln and has experience in project assistance and logistics planning.
Work at SoSafe
Jan Zeppenfeld currently serves as a Junior Customer Success Operations Manager at SoSafe Cyber Security Awareness. He has held this position since 2021, contributing to the company's efforts in enhancing customer success and operational efficiency. Prior to this role, he worked at SoSafe as a Junior Business Manager from 2019 to 2020, where he gained valuable experience in customer relations and business operations.
Education and Expertise
Jan Zeppenfeld has a diverse educational background. He studied Sozialwissenschaften at Universität zu Köln, earning a Bachelor of Science degree from 2018 to 2021. Additionally, he attended California State University, Fullerton, where he focused on Management and Economics for 11 months in 2015. He also studied at Corvinus University of Budapest, completing a Bachelor of Science in 2020 for 11 months, and at EUFH Europäische Fachhochschule, where he achieved a Bachelor of Arts in Industriemanagement.
Previous Work Experience
Before his current role at SoSafe, Jan Zeppenfeld worked at SKOPOS GROUP as a Project Assistant from 2020 to 2021 for six months. He also held a position as a Mystery Researcher at SKOPOS GROUP for two months in 2020. Earlier in his career, he worked at GEDIA Automotive Group as a Logistik- / Standortplaner from 2015 to 2018, where he focused on logistics and site planning.
Career Progression
Jan Zeppenfeld's career progression includes various roles that have equipped him with a broad skill set. Starting as a Logistik- / Standortplaner at GEDIA Automotive Group, he transitioned to SoSafe, where he initially worked as a Junior Business Manager. His experience at SKOPOS GROUP further diversified his expertise in project management and research, leading to his current position in customer success operations.