Aditya Gupta
About Aditya Gupta
Aditya Gupta is a Technical Support Engineer specializing in Japanese language support at Soti in Mississauga, Ontario, Canada, where he has worked since 2015. He has over 6.5 years of experience providing technical assistance to Japanese clients and has previously held positions at Mcafee, Wipro Infotech, and I2k2 Networks.
Work at SOTI
Aditya Gupta has been employed at SOTI since 2015, serving as a Technical Support Engineer specializing in Japanese. Over the course of nine years, he has developed expertise in providing technical assistance to Japanese clients and customers. His role involves addressing technical inquiries and ensuring effective communication to enhance client satisfaction.
Previous Experience
Before joining SOTI, Aditya Gupta worked at several organizations. He was a Corporate Executive at I2k2 Networks for four months in 2011 in India. Following that, he served as a Japanese Technical Support Engineer at Wipro Infotech for one year in Bangalore, Karnataka, India, from 2011 to 2012. He then moved to McAfee, where he worked for two years in Santa Clara, California, from 2012 to 2014, continuing his focus on Japanese technical support.
Education and Expertise
Aditya Gupta specializes in the Japanese language, which is integral to his role in technical support. His language skills enhance communication with Japanese-speaking clients, allowing for more effective resolution of technical issues. This expertise is a key component of his professional profile.
Technical Support Experience
With over 6.5 years of experience in providing technical support specifically to Japanese clients, Aditya Gupta has developed a strong foundation in troubleshooting and problem resolution. His experience spans multiple companies and roles, contributing to his proficiency in handling technical inquiries and support requests.