Syed Muhammad Usama Bukhari
About Syed Muhammad Usama Bukhari
Syed Muhammad Usama Bukhari is a Technical Support Specialist with experience at Innovatia and SOTI. He holds a Bachelor's degree from Sir Syed University and a Master's degree from Dalhousie University.
Work at SOTI
Syed Muhammad Usama Bukhari has been employed at SOTI as a Technical Support Specialist since 2021. In this role, he provides technical assistance and support to clients, ensuring effective use of SOTI's software solutions. His responsibilities include troubleshooting issues, guiding users through technical problems, and facilitating the implementation of SOTI products.
Previous Experience at Innovatia
Before joining SOTI, Syed Muhammad Usama Bukhari worked at Innovatia as a Technical Support Specialist from 2019 to 2021. During his two years at Innovatia, he developed skills in customer service and technical problem-solving, assisting clients with various technical inquiries and issues related to the company's products.
Internship at Siemens
Syed Muhammad Usama Bukhari completed an internship at Siemens from 2013 to 2014. This internship provided him with practical experience in the technical field, allowing him to apply his academic knowledge in a professional environment.
Education and Expertise
Syed Muhammad Usama Bukhari earned a Bachelor of Science (B.S.) degree from Sir Syed University of Engineering and Technology, studying from 2010 to 2013. He furthered his education by obtaining a Master’s Degree from Dalhousie University, where he studied from 2016 to 2018. His academic background supports his expertise in technical support and problem-solving.