Utsav Choudhury
About Utsav Choudhury
Utsav Choudhury is a Technical Support Specialist with experience in web development and training organization. He has worked in various roles in the technology and education sectors across India since 2013.
Current Role at SOTI
Utsav Choudhury has been working at SOTI as a Technical Support Specialist since 2019. In this role, he provides technical assistance and support to clients, ensuring the smooth operation of SOTI's software solutions. His responsibilities include troubleshooting issues, managing customer inquiries, and implementing solutions to enhance user experience.
Previous Experience in Technical Support
Before joining SOTI, Utsav worked at Effective Digital as a Support Engineer from 2017 to 2019. During his tenure, he contributed to the support team by resolving technical issues and assisting clients with their needs. His experience also includes a role at Techblue Software Private Limited as a Software Engineer in 2013, where he gained valuable insights into software development and support.
Teaching and Academic Background
Utsav Choudhury has a strong academic background in Computer Science and Engineering. He served as an Assistant Professor at Global Institute of Technology in Jaipur from 2014 to 2017, where he taught various subjects and provided training to students. He also worked as teaching personnel at Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya for 10 months in 2013-2014. Utsav has a total of 4 years of teaching experience.
Education and Qualifications
Utsav completed his Master of Technology (M.Tech.) in Information Security from Birla Institute of Technology Mesra from 2010 to 2012. He also studied at St. Xavier's, which contributed to his foundational knowledge in computer science. His educational background supports his expertise in technical support and teaching.
Technical Skills and Expertise
Utsav possesses intermediate experience in managing Windows and Active Directory, as well as hands-on experience with the Office 365 admin center. He has been involved in adding dynamic features to web pages using scripts, showcasing his technical proficiency in web development and support.