Vishal Mdm
About Vishal Mdm
Vishal Mdm is a Technical Support Specialist with extensive experience in the technology sector. He has worked at SOTI since 2016 and has held previous positions at Quatrro and Ciena.
Work at SOTI
Vishal Mdm has been employed at SOTI since 2016, serving as a Technical Support Specialist. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their software and mobile device management needs are met. His tenure at SOTI has lasted for eight years, during which he has developed expertise in troubleshooting and resolving technical issues.
Previous Experience in Technical Support
Before joining SOTI, Vishal worked at Ciena from 2010 to 2016 as an MDM Support professional. His six-year experience at Ciena involved supporting mobile device management solutions, contributing to his technical knowledge and skills. Prior to that, he spent 11 months at Quatrro as a Solution Engineer in 2009, where he focused on providing solutions to client challenges.
Education and Expertise
Vishal Mdm completed his Bachelor of Technology degree at Himachal Pradesh University (IEET Baddi) from 2004 to 2008. His educational background includes foundational studies at Himalayan Public School from 1990 to 2001 and Aim Public School Hamirpur for one year in 2001-2002. This education has equipped him with the technical knowledge necessary for his roles in the technology sector.
Background
Vishal Mdm's educational journey began at Himalayan Public School, where he studied for 11 years, followed by a year at Aim Public School Hamirpur. He then pursued higher education at Himachal Pradesh University, earning a Bachelor of Technology degree. His career in technical support began shortly after his graduation, leading to various roles in the industry.