Eric Best

CEO And Founder @ SoundCommerce

About Eric Best

Eric Best is the CEO and Founder of SoundCommerce, where he has worked since 2018. He has extensive experience in retail technology and e-commerce, having previously held leadership roles at companies such as Mercent, Rithum, and Amazon.

Work at SoundCommerce

Eric Best serves as the CEO and Founder of SoundCommerce, a position he has held since 2018. Under his leadership, the company focuses on providing data analytics solutions tailored for the retail industry. Best has been instrumental in enhancing SoundCommerce's capabilities, including the acquisition of Outlier.ai, which bolstered the company's analytics offerings. His role involves overseeing product management, marketing, and go-to-market strategies, ensuring that SoundCommerce remains competitive in the evolving landscape of retail technology.

Previous Experience at Rithum

Before founding SoundCommerce, Eric Best worked as the Chief Strategy Officer at Rithum from 2015 to 2016. In this role, he contributed to the strategic direction of the company during his tenure in the Greater Seattle Area. His experience at Rithum added to his extensive background in technology and business strategy.

Background in E-commerce and Retail Technology

Eric Best has a significant background in e-commerce and retail technology, having held various leadership positions throughout his career. He was the CEO and Founder of Mercent from 2005 to 2016, where he focused on optimizing online retail strategies. Additionally, he served as Co-CEO and Private Equity Advisor at Richer Poorer for a brief period in 2017-2018. His experience includes product management and business development roles at Amazon, where he worked on Marketplace initiatives.

Education and Expertise

Eric Best studied at Seattle Pacific University, where he earned a Bachelor of Arts in Business Administration from 1991 to 1996. He also studied Biology/Pre-Medicine, achieving a BA from 1991 to 1995. His educational background complements his extensive experience in negotiating complex capital structures, venture capital, private equity, and debt financing, making him well-equipped for leadership roles in technology and retail sectors.

Achievements in Leadership and Innovation

Eric Best has a proven track record of leading companies to successful exits, including public offerings and acquisitions by major corporations such as Amazon.com and Liberty Interactive. He has over 16 years of experience as a public board director and has chaired various governance committees. His insights into technology trends and retail strategies have been featured in publications like Forbes and Fast Company, highlighting his influence in the industry.

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